The cultural conditions that stabilize teams

Hey Friend, It's been a (another) week. I very rarely send two emails within a few days and even more rarely send emails on Fridays, but it felt important to send this message today. Over the first nine weeks of the year, I have heard at least one of the following sentiments in almost every call I have had with leaders: “People seem more reactive than they used to be.” “Small issues escalate into big emotional situations.” “I feel like I’m walking on eggshells.” “Everyone is burned out, and I...